Customer Support, less common languages in Lisbon
Other languages at native level
Five minutes, no account needed · free · answer within 48 hours
★★★★★ 5.0 from 132 Google reviews
You can apply if:
- European nationality or a work permit
- The language of the role as your native one
- English at B2
- Available within three months
Apply for this role
Five minutes, and a recruiter who speaks your language calls you back within 48 hours.
It is sent.
A recruiter who speaks your language gets back to you within 48 hours. Check your spam folder, our reply sometimes lands there.
A recruiter from our team, who speaks your language and made the same move themselves.
Within 48 hours.Prefer to send your CV by email? contact@hiratalent.eu
WhatsApp does not take applications: it is our assistant, and it answers questions seven days a week. 💬 Ask a question →
After you apply, in order and with the timings
Before you, they took the same flight
I was really happy with the assistance you provided during the process. You're knowledgeable, engaged and so enthusiastic too. It was a great pleasure having your guidance and you get my warmest recommendation for sure. You made a difference, which I really appreciate and thank you for.
Lisbonne
La capitale la plus à l'ouest du continent, et la plus ensoleillée d'Europe de l'Ouest.
The full posting
Hira Talent is recruiting English-speaking Customer Support Specialists for our partner in Lisbon, supporting users of an AI technology platform.
Your role
- Help customers resolve account access, billing and invoicing issues.
- Guide individual and business users through the platform and its features.
- Troubleshoot problems, document cases and escalate when needed.
- Provide clear, helpful support across customer service channels.
Your profile
- Excellent written and spoken English.
- Technical support experience, or demonstrable technical skills through certifications and practical use of AI tools.
- Clear communication, curiosity and a customer-focused approach.
- Able to work on site in Lisbon, with valid documentation authorising work in Portugal.
Working conditions
- Full-time: 40 hours per week.
- Day shifts scheduled between 07:00 and 22:00, Monday to Sunday, on rotation.
- Base salary: EUR 938 gross per month, plus holiday and Christmas allowances paid in monthly instalments.
- Meal allowance: EUR 7 per working day. Variable performance bonus up to EUR 200 per month.
- Health and dental insurance after employment contract signature, subject to the required registration details.
- Initial training: 15 working days under a selection agreement. Training compensation is conditional on successful completion.
- Employment contract follows successful selection, with an expected duration of 12 months.
How to apply
Apply directly through this page. A CV is welcome but not mandatory at this first step. Please make your relevant experience or technical skills visible in your application.
Our team will confirm your availability and guide you through the required AI knowledge assessment before your profile is submitted to the client.
What you are wondering but not asking
What if I do not like it once I am there?
You are not trapped in anything. The contract has a probation period and you can come home. What we ask is that you talk to us before you go: nine times out of ten what goes wrong is housing or a team, and that gets fixed on the ground.
Do I need to speak Portuguese or Greek?
No, never. You work in your native language with customers and in English with your team. Many of the people we place do not know three words of the local language on the day they arrive.
What does it cost me?
Nothing. Our service is free for candidates, in every case and at every stage. We are paid by the companies.
Do I need experience?
No. A good share of our placements are first jobs. Training is paid and happens on site.
My CV is not up to date, can I still apply?
Yes. Send what you have, or nothing at all: the CV is optional. We look at the person, not the layout.
Four conditions, all checkable in ten seconds
You have read it all. Five minutes left to go.
You do not need to be certain to apply. The call is there for exactly that, and it commits you to nothing.
★★★★★ 5.0 from 132 Google reviews